Privacy Policy

Last Updated: 22 February 2026

This Privacy Policy describes how Covenant Community (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit our website or otherwise interact with us. By accessing or using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

Personal information you provide: For example, when you contact us via phone (727-537-9955) or email ([email protected]), fill out forms on our website, request services, or otherwise interact with us. This may include your name, email address, phone number, postal address, company information, and any other information you choose to provide.

Automatically collected information: When you visit our website, we may collect technical information such as your IP address, browser type, operating system, referring website, pages viewed, and other analytics data.

Cookies and similar technologies: Our website may use cookies, web beacons, analytics tools or other tracking technologies to enhance user experience, analyze usage, and support our operations.

Third-party sources: In some cases we may receive information about you from third-party service providers (for example analytics tools or marketing platforms) if those tools are integrated with our website.

2. How We Use Your Information

We use the information we collect for purposes such as:

To respond to your inquiries, process your requests, provide you with services, and communicate with you.

To operate, maintain, and improve our website and services.

To analyze website usage and trends, monitor performance and inform business decisions.

To send you promotional or informational communications (only if you have consented or if permitted by law).

To comply with legal obligations and protect our rights, property, or safety and that of our users.

3. Disclosure of Your Information

We may disclose your information:

To our service providers, contractors or vendors who perform services on our behalf (e.g., website hosting, analytics, marketing).

If required by law or legal process, or to respond to a lawful request by public authorities.

To protect our rights, safety or property, or that of others.

In connection with a business transfer, merger, sale, or other change of ownership or control of Covenant Community (in which case your information may be transferred).

With your prior consent or direction.

We do not sell your personal information for commercial purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

recognize your device and personalize your experience;

analyze how you use our website (to make improvements);

manage and improve our website security and performance.

You may be able to disable cookies via your browser settings (though doing so may affect certain website features). Detailed cookie settings may also be available via a banner or tool on the website.

5. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Requesting access to or correction of the personal information we hold about you.

Requesting deletion of your personal information (subject to legal retention requirements).

Opting out of certain uses of your personal information (such as marketing communications).

Withdrawing your consent where our processing is based solely on consent.

If you wish to exercise any of these rights, please contact us at [email protected] or 727-537-9955. We will respond within a reasonable timeframe.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you become aware that a child under 13 has provided us personal information, please contact us and we will delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the “Last Updated” date. We encourage you to review this Privacy Policy periodically. If we make material changes affecting your rights or how we use your personal information, we will notify you as required by law.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Covenant Community
Phone: 727-537-9955
Email: [email protected]

10. Applicable Law

This Privacy Policy is governed by the laws of the State of Florida and the United States of America, to the extent applicable. Nothing in this policy limits any rights you may have under applicable law.

11. SMS Communications & Mobile Information

A. Collection of Mobile Information

If you choose to opt in to receive SMS messages from Covenant Community, we collect your mobile phone number and related messaging information necessary to deliver those communications.

B. Purpose of SMS Communications

SMS messages are sent to clients and individuals who request information or services through our website. Messages may include:

Responses to service inquiries

Consultation scheduling

Appointment reminders

Client support communication

Service-related updates

Message frequency varies depending on your interaction with our services.

C. Opt-In Process

You may opt in to receive SMS messages by submitting the contact form available at:

https://covenant-community.net/contact-us

The form includes clear SMS consent language describing the purpose of messages, message frequency, and opt-out instructions.

Example opt-in confirmation message:

You have successfully opted in to receive SMS messages from Covenant Community regarding doula services, scheduling, and client support. Message frequency varies. Message & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

D. Opt-Out & Assistance

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you may receive one final message confirming your opt-out. You will not receive further SMS messages unless you opt in again.

For assistance, reply:

HELP

or contact us at:

727-537-9955
[email protected]

E. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Covenant Community is not responsible for carrier charges.

F. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

G. No Sale of Mobile Information

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their marketing purposes.

End of Policy